We have been taking care of conflict management in the workplace since 2010. Success comes in just a few weeks. We work with only one of the people involved in the conflict.
According to our pluriannual experience, in order to manage effectively conflicts in the workplace, it is absolutely unnecessary to involve all interested parties. In fact, this is actually entirely counterproductive. The risk is to turn the entire process into a farcical situation comedy.
1. Act as quickly as possible
Our experience teaches us that the earlier the intervention, the more the chances to succeed. There are also excellent courses in workplace conflict management. The problem is that these require time. Not just for attendance, but also for acquiring the techniques and competencies which are taught.
2. Do not forget a lawyer and a labor consultant
The first one is fundamental in order to verify that every legal aspect is observed, in the best interest of every party involved in the conflict. The labor consultant is necessary in order to dispute with the appropriate disciplinary procedures any behavior that is not consistent or legally allowed.
3. Seek the help of companies or professionals specialized in workplace conflict management.
See above. To each their job. Disciplinary aspects to the labor consultant, legal aspects to the lawyer. When it comes to management and practical resolution of workplace conflicts, seek the help of specialized companies or professionals.
The conflict management procedure we exploit at CRIFA consists in identifying the one person who is the most willing to put an end to the state of tension. It does not matter whether the conflict arose within property, management, or employees. Or whether it is cross-cutting or involves several subjects. In any case we will always seek one person who is willing and available to put an end to the dispute.
We are not psychologists and do not practice psychotherapy.
The techniques and services mentioned in this website are meant to improve the performance and satisfaction of people who aspire to obtain important results. By no means these techniques should be considered treatment or prescription for either physical or mental pathological conditions. And by no means these techniques and services can be considered substitutes for routine medical and/or psychological therapies.